ACCEPTANCE

On booking your holiday(s) described in our website or tailor-made, you enter a contract with Dust Absolut Safaris Ltd and made subject to the conditions below.

ITINERARY & ITINERARY CHANGES

All Uganda safaris experiences are quoted with Breakfast and Dinner. All Kenya & Rwanda Tours are quoted with Full-Board.

Should you wish to make any itinerary alterations, we will make every effort to accommodate the changes subject to availability and other charges imposed by any service provider.

The above alterations include but not limited to – increase number of days for the safari, extensions within Uganda, to Kenya, Rwanda & Tanzania.

Single Supplements fees will apply to those choosing to occupy single rooms. Contact us for more details.

FLYING SAFARIS

In case of flying safaris, domestic flights carry a maximum of 12-14KG of luggage, so plan accordingly. Please contact us for a packing essential list.

ROAD TRANSPORTATION

Most of our safari road networks are tarmacked (Main roads) and graded roads (Accessing parks and inside the parks). Therefore, driving times depends on the existing road conditions.

GUIDES

English speaking guides are allocated for each trip. However should an Italian, German, Spanish, French be required, we are ready to provide at an extra fee.

CHILDREN RATES

  • Children 2 years and Below – Free of charge (FOC)
  • Children 3 Years up to 13 Years ( sharing room with parent/s)  – 75% of adult prices
  • Children 14 Years and above – Adults  price apply

MINIMUM AGES

There’s need for provide proof of age Gorilla Tracking – The minimum age limit for tracking and viewing gorillas in both Bwindi and Mgahinga is 15 years.

The minimum age limit for Tracking Chimpanzees and viewing chimpanzees in Queen Elizabeth at Kyambura Gorge and Kibale National Park is 12 years.

CANCELLATION POLICY

Dust Absolut will retain the following percentages upon cancellation of Safari. Cancellation should be done in writing.

Charges are expressed as a percentage of the total tour price.

0-8 Days to Safari                                 No Refund
9-45 Days to Safari                               75% (25% refund to client)
46-90 Days to Safari                             50% (50% refund to client)
91 Days and above, to Safari                25% (75% refund to client)

Gorilla permit fees are non-refundable (except in case of illness)

KINDLY CONTACT US FOR COVID-19 RELATED CANCELLATION POLICY

COVID 19 RELATED COSTS

Unless discussed and concluded upon, any Covid related costs are to be borne by client and are not included in the displayed rates on the website. We also have a separate Covid cancellation policy; kindly contact us for more details.

BOOKING SECURITY

All bookings are 100% safe and secure.

ACCURACY OF MATERIAL

The materials appearing on Dust Absolut Safaris website could include technical, typographical, or photographic errors. Dust Absolut Safaris may make changes to the materials contained on its website at any time without notice. However, it does not make any commitment to update the materials. In this case, if you find any errors, please don’t hesitate to reach our admin through our contact form

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